Moonshot EHR vs CharmHealth: EHR Comparison

Side by side

Moonshot EHR vs CharmHealth at a Glance

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Feature	Moonshot EHR	CharmHealth
Setup fee	$0	None listed for core plans (setup and training help quoted separately)
Price (monthly)	Performance $650/location; Medical $1,000/location (1 prescriber) + $200/additional prescriber; staff free	Free (1 provider, 50 encounters/mo); $0.50/encounter ($25 minimum); $200/provider/mo
Staff users	Unlimited, free	Unlimited users on Provider and Encounter plans; 5 on Free
E-prescribing (EPCS II–V)	Yes, integrated (ScriptSure / Surescripts network)	Add-ons: eRx $15/provider/mo; EPCS $250/provider/yr (includes eRx)
DEA inventory tracking	Yes (mg-level, lot-tracked)	Not listed on vendor site (general inventory with batch and expiry tracking)
Built-in CRM	Yes	Not listed on vendor site (patient recalls and bulk messaging listed)
Cash-pay billing	Integrated billing · multiple payment options	Self-pay invoices with pay links; card on file needs Bluefin
Two-way patient texting	Built in; shared clinic number; replies land in the Communications inbox	Yes, add-on: $20/mo for 250 messages or calls, then $0.08 each
Fax, inbound and outbound	Built in; inbound faxes filed to the chart from a Fax tab	Both, add-on: $25/mo for 200 pages, then $0.10/page
Membership billing	Built in; monthly, quarterly, yearly; included items; pause, resume, cancel; public join page	Recurring card charges (weekly to annual), on Bluefin
Payment processors	Stripe, NMI or TRX; your own merchant account; no platform transaction fee	Bluefin gateway; Bluefin merchant account required; rates not published
AI phone receptionist	Built in; books, cancels, takes messages; $250/mo package with 500 minutes	Not listed on vendor site (call routing, auto-reply message, voicemail)
Website chat that books appointments	Built in; answers from the live service catalog; $100/mo AI package	Yes: appointment bot add-on, $10/mo
Import from Cerbo	Staff-run API migration: patients, providers, history, notes, documents, meds, allergies, labs; self-serve CSV for patients, meds, allergies, problems, notes	Not listed on vendor site (Cerbo not among named source EHRs; migrations from $2,000)
AI: scribe + natural-language data queries	Yes (both)	AI scribe $125/provider/mo; CharmCopilot patient lookup $75/provider/mo
DEXA integration	Yes	Not listed on vendor site
Self-service setup	About 15 minutes, after a demo call	Free plan sign-up online; vendor cites onboarding within a month

Competitor pricing and features from vendor public pages as of 2026-10-19; verify current terms with the vendor. Comparison reflects the needs of prescribing cash-pay clinics.

The cost beyond the subscription

Pay for one connected workflow.

Moonshot can cost more than a standalone EHR. Compare the complete operation: software, extra users, and the staff time spent keeping separate systems in sync.

Moonshot built-in CRM showing lead stages, sources, and assigned staff

What a separate stack can add

External CRM: $117/month equivalent: Example: three Pipedrive Growth seats at US$39 per seat per month, billed annually ($1,404/year).
Manual inventory administration: $390/month: Illustrative workload: 3 hours/week × $30/hour fully loaded staff cost × 52 weeks ÷ 12 months. Think duplicate dispensing entries, matching lot records, and reconciling spreadsheets.

$507/month beyond your EHR

An example, not measured savings or a quote for the competitor. Count only tools you need and work you actually do. Physical counts and clinical review remain necessary; software does not eliminate every inventory hour.

The Moonshot Medical alternative

$1,000/month per location: One prescriber and unlimited staff included. Additional prescribers are $200/month each.
Lead follow-up through ongoing care: CRM, scheduling, clinical charting, medication inventory, and membership billing in the same platform. Fewer separate records for your team to maintain.
Compare the work you can remove: If your existing tools already cover the workflow, do not add them again. If they do not, include subscriptions, integration upkeep, and avoidable duplicate entry in your comparison.

No platform transaction fee; processor fees are separate. Optional hands-on migration starts at $1,000, depending on scope.

See the connected workflow

CRM benchmark: Pipedrive published pricing, checked September 12, 2026; USD annual-billing rate, before taxes or add-ons. A pricing reference, not a recommendation for storing patient information. Labor inputs are illustrative assumptions. See Moonshot plan details.

The differences that matter

Why Prescribing Clinics Choose Moonshot

EPCS included, not an add-on

CharmHealth sells e-prescribing at $15 per provider per month and EPCS at $250 per provider per year. Moonshot prescribes through ScriptSure, including Schedules II through V, as part of the Medical plan with no separate Moonshot fee.

Your processor, not one gateway

CharmHealth card payments, card on file and recurring charges run on Bluefin, and Bluefin’s rates are not published there. Moonshot runs on Stripe, NMI or TRX on the clinic’s own merchant account; NMI or TRX adds the $200 per location integrated-payments module.

Memberships, not just recurring charges

CharmHealth documents recurring card charges, weekly to annual. Moonshot memberships also track what each plan includes per period, handle failed payments, and sell through a public join page and the patient portal.

The honest part

When CharmHealth Is the Better Fit

CharmHealth fits a practice that wants a low entry price and pays only for what it turns on: the Provider plan is $200 per provider per month with unlimited users, a free plan covers up to 50 encounters a month, and two-way texting, fax and a website booking bot are small add-ons. It also handles insurance claims and lists Quest and LabCorp interfaces. For a clinic with several prescribers and simple needs, CharmHealth’s per-provider math can come out below Moonshot’s.

Frequently Asked Questions

Does Moonshot EHR bill insurance like CharmHealth?

No. Moonshot EHR does not submit insurance claims, run eligibility checks or connect to a clearinghouse; patients get itemized receipts for HSA, FSA or out-of-network submission. CharmHealth sells eClaims and an RCM service, so a practice with payer revenue should weigh it on that basis.

Is CharmHealth cheaper than Moonshot EHR?

Often, on subscription price. CharmHealth’s Provider plan is $200 per provider per month, plus add-ons such as eRx at $15 per provider per month, EPCS at $250 per provider per year, texting from $20 a month and fax from $25 a month. Moonshot Medical is $1,000 per location per month with one prescriber, $200 per additional prescriber and unlimited staff, with e-prescribing, EPCS, texting and fax included. Price your own headcount and add-ons on both pricing pages (per vendor pages as of October 19, 2026).

Does CharmHealth have two-way texting?

Yes, as an add-on: CharmHealth documents two-way text between staff and patients in the US and Canada, priced at $20 a month for 250 messages or calls and $0.08 each after. Moonshot EHR includes two-way texting from a clinic number, with replies in the Communications inbox.

Can I use my own payment processor with CharmHealth?

CharmHealth’s help center says card payments run through the Bluefin gateway and need a Bluefin merchant account; rates are not published. Moonshot EHR runs on Stripe, NMI or TRX on the clinic’s own merchant account, with no platform transaction fee.

Moonshot EHR vs CharmHealth