Yes

Does Moonshot EHR do e-prescribing and EPCS?

Moonshot EHR prescribes electronically through ScriptSure, including controlled substances in Schedules II through V (EPCS). Prescribing is part of…

Yes

Does Moonshot EHR order labs from Quest electronically?

Moonshot EHR sends electronic orders to Quest Diagnostics and files the results back into the patient's chart. Quest ordering is turned on per clinic…

Yes

Does Moonshot EHR have two-way texting with patients?

Moonshot EHR texts patients from a clinic number and shows their replies in the same Communications inbox as portal messages, one row per patient.…

Yes

Can Moonshot EHR send and receive faxes?

Moonshot EHR faxes directly from the chart and receives faxes into a Fax tab inside Communications. Outbound faxes show Delivered or Failed where you…

Yes

Does Moonshot EHR do membership billing?

Moonshot EHR bills memberships on a card on file at a monthly, quarterly or yearly cadence, tracks what each plan includes per period, handles failed…

Yes

Which payment processors does Moonshot EHR support?

Moonshot EHR runs card payments on Stripe, NMI or TRX, in every case on the clinic's own merchant account, with no platform transaction fee added by…

Yes

Does Moonshot EHR host the clinic's website?

Moonshot EHR can host a clinic website on the clinic's own domain for $200 per location per month plus a one-time $300 setup. Hours, prices and…

Yes

Does Moonshot EHR have an AI phone receptionist?

Moonshot EHR includes a phone assistant that answers the clinic line, identifies the caller, verifies date of birth before revealing anything, lists…

Yes

Does Moonshot EHR offer website chat that books appointments?

Moonshot EHR provides a chat widget for the clinic's own website that answers questions from the live service catalog and the clinic's written rules,…

Yes

Does Moonshot EHR have intake forms and e-signed consents?

Moonshot EHR has a forms builder for intake questionnaires, consents and program agreements. Patients complete and sign them in the portal,…

Yes

Does Moonshot EHR include a patient portal?

Every Moonshot EHR clinic has a patient portal, on by default for every chart. Patients sign in with a one-time code, a magic link or a password;…

Yes

Does Moonshot EHR have built-in telehealth video visits?

Moonshot EHR includes video visits on the Medical plan. The patient joins from the portal or a link, the provider joins from the chart, there is…

Yes

Can Moonshot EHR import my charts from Cerbo?

Moonshot EHR imports Cerbo practices through a staff-run migration that reads Cerbo's API with a read-only user and carries patients, providers,…

Yes

Can Moonshot EHR import from athenahealth?

Moonshot EHR imports athenahealth practices through a staff-run pipeline that reads the athena C-CDA export, loads full-chart PDFs, imports the…

Yes

Does Moonshot EHR support clinics with multiple locations?

Moonshot EHR runs multiple locations under one clinic with a location picker on the calendar, per-location booking and reporting, and pricing per…

Yes

Can Moonshot EHR restrict who sees a specific patient's chart?

Moonshot EHR lets the clinic owner restrict a chart so that only the owner, the assigned provider and named staff can open it. The restriction…

Partly

Does Moonshot EHR export to QuickBooks and produce financial reports?

Moonshot EHR produces a cash-basis daily accounting journal as a CSV for QuickBooks Online, with an account mapping the clinic controls, plus a…

Yes

Is Moonshot EHR HIPAA compliant, and what does that mean in practice?

Moonshot EHR is built and operated to HIPAA requirements and signs a Business Associate Agreement with every clinic before any patient data is…

Yes

Does Moonshot EHR track medication inventory and controlled substances?

Moonshot EHR tracks medication inventory by lot with counts, suppliers, first-expiry-first-out deduction, reconciliations and dispensing records,…

No

Does Moonshot EHR bill insurance?

Moonshot EHR does not submit insurance claims, run eligibility checks or connect to a clearinghouse. It is built for cash-pay and membership…

Yes

Can Moonshot EHR request outside records and send referral packets?

Moonshot EHR sends a records request to an outside facility by fax from the chart, and builds referral packets that carry the signed note, an…

Yes

Does Moonshot EHR sell prepaid packages and bundles?

Moonshot EHR sells bundles of visits, injections or sessions as prepaid packages, deducts them as visits are completed, and shows patients how many…

Yes

Does Moonshot EHR offer installment payment plans?

Moonshot EHR splits a program price into installments charged automatically to the card on file, with terms the clinic sets (counts from 2 to 60,…

Yes

Can Moonshot EHR take a deposit or prepayment when a patient books online?

Moonshot EHR can require a prepayment or a deposit at online booking, set per appointment type. On Stripe the patient pays through checkout; on NMI…

Yes

Can Moonshot EHR generate and e-sign program agreements with the price filled in?

Moonshot EHR links a program agreement template to a product, fills the price and terms into the document with tokens, freezes them at the moment…

Yes

Does Moonshot EHR integrate with DEXA body composition scanners?

Moonshot EHR connects to Hologic DEXA systems and the DexaPlus network: scans sync into the client's record, branded reports are generated and can be…

Partly

Does Moonshot EHR give the clinic its own texting number, and can we use a local number?

Moonshot EHR provisions a dedicated texting number for each clinic and runs all patient texting on it. The number Moonshot provisions is toll-free,…

Partly

Does Moonshot EHR work with Spruce Health?

Spruce can be the texting and fax carrier behind Moonshot EHR for a clinic that already uses it, and the Communications inbox works the same way on…

Partly

Does Moonshot EHR have an API?

Moonshot EHR exposes a partner API for lead intake and public reads (service catalog and availability) behind owner-issued keys, an MCP server that…

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